Our friendly customer services experts can be contacted using the following methods below


By telephone to 0345 025 5550


By email to care@tescointernationalcalling.com


By post to Tesco International Calling,Unit 105, IMEX Spaces Business Centre, Lomeshaye Business Village, Turner Road, Nelson, BB9 7DRĀ 


When contacting customer services it would be helpful to provide


- the number you are using with the app or your calling card

- if you are using the app, details of the type of mobile phone platform (Android/iPhone)

- your calling card pin number or your app account number

- the country and the number you are calling (if applicable)


Further information may be requested depending on the type of query


Please note our customer service opening hours are Monday - Friday, 9am - 6pm and Weekends, 10am - 4pm